Processing of data is governed by the General Data Protection regulations (GDPR) which came into effect on 25th May 2018.
What is personal data?
It is any data which identifies you personally and can include bank and mortgage accounts as well as contact information.
Why do we collect it?
We collect your personal data as necessary to ensure the smooth, efficient and secure progression of your transaction. The data will only be used for this purpose. We will only share your data with necessary third parties, such as government authorities and financial institutions, as required for your legal transaction to progress. We will never share your details for the purposes of marketing, and we will not market you directly.
Storage of papers
We will keep our file of your papers (except any of your papers which you ask to be returned to you) for no more than six years. We will keep the file on the understanding that we have the authority to destroy it six years after the date of the final bill we send to you for this matter. We will not destroy documents you ask us to deposit in safe custody.
If we retrieve papers or documents from storage in relation to continuing or new instructions to act for you, we will not normally charge for such retrieval. We will let you know in advance and provide an estimate of costs if we intend charging you for time expended for reading, correspondence or other work necessary to comply with your instructions in relation to the retrieved papers.
You have the right to request a copy of the data we hold, and to request a correction or removal of your data as appropriate subject to the constraints of the regulatory timescales stated above.
If you have any queries or concern with any of the above, please contact us at the details below:
Mrs Carol A. Gregorious
Hyland Fitzwater Solicitors
44 Chertsey Road
Surrey, GU24 8PJ
Tel: 01276 488082